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Free Shipping (excludes furniture) Hardware on orders over $100

Customer Service

SHIPPING POLICY:

FabricFREE shipping on all fabric
Drapery Hardware - FREE Shipping on orders over $100
Pillow Inserts - FREE Shipping, Minimum quantity of 2 pillows per size/style ordered.

We do not ship outside the continental U.S.

MINIMUM PURCHASE POLICY:

One yard minimum purchase on all fabrics
Two pillow minimum (per size/style) on all pillow inserts

RETURNS:

We will gladly accept returns of uncut fabric orders of 6 yards and over within 30 days of the original purchase. Shipping charges are the responsibility of the customer.
All hardware returns must be in their original packaging. Paris hardware and Classical Elements Hardware must be returned to the manufacturer and are subject to a 40% re-stocking fee.
Please contact us prior to making any returns so we can watch for your return. Not contacting us could delay your refund.

FAQ:

Where will you ship?

We will ship to any valid residential or commercial mailing address in the continental U.S. No PO boxes, please.

How is my merchandise shipped?

We offer ground shipping from UPS and USPS. We do not offer expedited shipping.

How long will it take?

We take pride in processing your order as quickly as possible. In most all cases you will receive your merchandise is 5 to 7 business days (sometimes sooner). Please allow an extra couple of days for hardware deliveries from Paris Texas Hardware and Classical Elements.

What if I don’t receive my order?

If you haven't received your order within five (5) business days, please contact us so that we can trace your package for you. Please allow 7 business days on Paris Texas and Classical Elements hardware before contacting us.

For questions regarding merchandise or your order, please contact us at
customerservice@fabricresource.com

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