We take pride in processing your order as quickly as possible. An email will be sent to confirm that your order was received. Notification of shipment & tracking # will be sent in a second email. In most cases, you will receive your merchandise in 5 to 7 business days (sometimes sooner). Click here to read our shipping details.
Your fabrics and trims are cut especially for you. Due to the custom nature of your order, it may not be returned or exchanged. Pillows and hardware may be returned in-store or shipped at the customer's expense.
Please contact us prior to making any returns, so we can direct your return to the proper location and watch for its arrival. Not contacting us could delay your refund. Click here to read our full Return Policy.
What if there is a flaw or damage when I receive my item?
We stand behind the workmanship and quality of all of our products. If something is delivered and there is any damage or flaw, please contact your local store or our Customer Service Department to review the next steps.